Distance Sales Agreement

This Distance Sales Agreement ("Agreement") is made between the Seller and the Buyer, in accordance with the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the product/service specified below, which the Buyer has ordered electronically through the Seller's website.

1. Parties

Seller:
Company Name: Commentier Teknoloji ve Danışmanlık A.Ş.
Address: Ada Cad. Fatih Mh. Akyazı/SAKARYA
Phone: +18677961245
Email: info@commentier.com

Buyer:
Any individual or legal entity who places an order through the Seller's website and accepts the terms of this Agreement.

2. Subject

The subject of this Agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the product/service specified below, which the Buyer has ordered electronically through the Seller's website.

3. Product/Service Information

Any product listed on the Seller's website that the Buyer has selected and ordered.

4. Right of Withdrawal

In accordance with the relevant legislation, the Buyer has the right to withdraw from this Agreement within 14 (fourteen) days from the date of delivery of the product/service, without stating any reason and without incurring any penalty. To exercise the right of withdrawal, the Buyer must notify the Seller in writing within this period.

Exceptions to the Right of Withdrawal:
The right of withdrawal cannot be exercised in the following cases:
- Services that are performed instantly in the electronic environment or intangible goods delivered to the consumer instantly.
- Custom-made products prepared in line with the Buyer's requests or personal needs.
- Products whose protective elements such as packaging, tape, seal, package have been opened after delivery; and those whose return is not suitable in terms of health and hygiene.

5. Delivery Terms

The product/service will be delivered to the Buyer within [Specify Delivery Timeframe] after the order is confirmed and payment is received. Delivery will be made to the address specified by the Buyer during the order process.

6. Payment Terms

The Buyer agrees to pay the total amount specified in Article 3 through the selected payment method. The Seller is not responsible for any additional charges imposed by the Buyer's bank or payment provider.

7. Privacy and Data Protection

The Seller will process and store the Buyer's personal data in accordance with the Personal Data Protection Law No. 6698 and the Seller's Privacy Policy. The Buyer consents to the processing of their personal data for the purposes of fulfilling this Agreement.

8. Dispute Resolution

In case of any disputes arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts in the Buyer's or Seller's place of residence are authorized within the monetary limits determined by the Ministry of Trade.

9. Final Provisions

- This Agreement becomes effective upon electronic approval by the Buyer.
- The Buyer acknowledges that they have read and understood the terms of this Agreement before placing the order.
- Any matters not covered in this Agreement shall be governed by the relevant provisions of the Law No. 6502 on the Protection of Consumers and other applicable legislation.

Last updated: May 17, 2025