How Commentier Works
From installation to verified reviews in minutes. See how easy it is to build trust with authentic customer feedback.
Install on Shopify
One-click installation from the Shopify App Store. No coding required, no complicated setup. Just install and you're ready to go.
- Automatic integration with your store
- Syncs with your product catalog instantly
- GDPR compliant from day one
Choose WhatsApp Option
Use Commentier's verified business number or connect your own WhatsApp Business account. Both options work perfectly!
RECOMMENDED Use Commentier's Number
- Zero setup - works instantly
- Pre-verified business account
- No WhatsApp Business needed
Use Your Own Number
- Your brand, your number
- Direct customer relationship
WhatsApp Setup Options
Customize Your Messages
Hi {{customer.name}}! 👋 Thanks for purchasing {{product.name}}. How would you rate your experience?
Customize Messages
Create personalized review requests that match your brand voice. Set timing, tone, and follow-ups.
- Pre-built templates to get started
- Smart timing based on delivery
- Multi-language support
Automatic Outreach
Sit back and relax. Commentier automatically messages customers at the perfect time after their purchase, using either our verified number or yours.
- Triggers after order fulfillment
- Respects customer preferences
- Smart retry logic for non-responders
Commentier for YourStore
Hi Sarah! Thanks for purchasing the Blue Summer Dress. How would you rate your experience? ⭐
⭐⭐⭐⭐⭐ Love it!
Review Collection
LIVEEmma Thompson
Just now
Michael Chen
2 minutes ago
Collect Reviews
Customers reply directly in WhatsApp. Their responses are automatically collected and processed.
- Natural conversation flow
- Supports text, emoji, and photos
- AI-powered sentiment analysis
Automatic Verification
Every review gets a unique verification code automatically. Customers can verify any review's authenticity on your site.
- Unique code for every review
- Instant verification tool
- Builds unshakeable trust
Published Review
Sarah M.
Amazing quality! The fabric feels premium and fits perfectly. Fast delivery too!
Your Dashboard
High
Response Rate
4.8
Avg Rating
Track & Optimize
Monitor your review collection performance with detailed analytics and insights.
- Real-time dashboard
- Response rate tracking
- Export reports
From Setup to Reviews in Minutes
The complete journey at a glance
Install App
1 minute
Choose WhatsApp Option
Instant (or 2 min for own number)
Customize Messages
5 minutes
Start Collecting
Automatic
Total setup time: As little as 5 minutes with Commentier's number
Start Your Free TrialFrequently Asked Questions
Do I need my own WhatsApp Business account?
No! You can use Commentier's verified business number to start collecting reviews immediately. If you prefer, you can optionally connect your own WhatsApp Business account later for direct customer relationships.
Do I need technical knowledge to set up Commentier?
Not at all! Commentier is designed for non-technical users. The entire setup process is guided and takes less than 10 minutes (even faster if you use our WhatsApp number).
What makes verification codes special?
Each code is uniquely generated and cryptographically linked to the actual purchase. This makes it impossible to fake reviews, giving your customers complete confidence in the authenticity of feedback.
Can customers opt out of review requests?
Yes, we fully respect customer preferences. Customers can easily opt out, and we comply with all GDPR and privacy regulations.
How soon after purchase are reviews requested?
You have full control over timing. Most merchants set it for 3-7 days after delivery, but you can customize this based on your products and customer journey.
What if I already have another review app?
Commentier works alongside existing review apps. Our WhatsApp approach and verification system complement traditional review collection methods.
Ready to Get Started?
Join innovative merchants who are building trust with verified reviews
No credit card required • 14-day free trial