Privacy Policy
At Commentier, we are committed to protecting your privacy and ensuring transparency about how your data is handled. This policy outlines what data we collect, how we use it, and your rights as a user.
1. Information We Collect
We collect the following types of information from our users:
- Store and customer data from Shopify
- Customer phone numbers for WhatsApp messaging
- Review content submitted by customers
- Usage data and analytics for product improvement
2. How We Use Your Information
The data we collect is used to:
- Send automated WhatsApp review requests
- Display customer reviews on product pages
- Provide analytics and insights to store owners
- Ensure the reliability and performance of our service
3. Data Sharing & Third Parties
We do not sell or share your personal data with third parties. Data is only shared with services necessary for delivering our functionality (e.g., WhatsApp API providers) and is subject to strict confidentiality agreements.
4. Data Security
We implement industry-standard security practices to protect your data, including encryption, secure authentication, and regular audits.
5. GDPR & User Rights
If you are located in the European Economic Area (EEA), you have the right to access, correct, delete, or restrict the use of your personal data. To request any action, please contact us using the email below.
6. Cookies & Tracking
We may use cookies to improve your experience and understand usage patterns. You may disable cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the bottom of the page.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: support@commentier.com
Last updated: May 3, 2025